Refund Policy

Effective Date: April 15, 2025

Thank you for shopping with Replicate. Please read our returns and refund policy carefully before making a purchase. By placing an order, you agree to the terms outlined below.

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1. No Returns or Refunds for Change of Mind or Order Mistakes

We do not accept returns or issue refunds for the following reasons:

• Change of mind

• Incorrect item ordered by the buyer

Please ensure all details are correct before placing your order.

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2. Damaged Items Policy

We only accept returns and issue refunds for items that are damaged upon arrival, under strict conditions:

✅ Video Required Before Unboxing!!

To be eligible for a refund or return due to a damaged item, you must:

• Record a clear, continuous video BEFORE and DURING the unboxing of the package.

• Show the package condition, unsealing process, and the damaged item clearly in the video.

📌 Photos taken after opening the package are not accepted.
Claims without a valid unboxing video will be automatically denied.

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3. Return and Refund Process for Damaged Items

If your claim meets the conditions above:

• You may return the damaged item to receive a full refund.

• If you choose not to return the item, you are eligible for a partial refund of 50%.

• The buyer is responsible for the return shipping fee.

Please contact us at 📧 replicateph@gmail.com within 3 days of receiving the item to initiate the process. Include your order number and attach the unboxing video.

4. Processing Time

Approved refunds will be processed within 7 business days after we receive and inspect the returned item or approve the partial refund request.

5. Contact Us

For any questions or to file a return/refund claim, please contact:
📧 replicateph@gmail.com

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